Effective Date: September 23, 2026
Last Updated: September 23, 2026
Privacy Policy
SkillNexa LLP (“SkillNexa”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, store and protect information when you visit our website, submit an enquiry, register for a program, purchase a course or otherwise interact with our Services.
India’s Digital Personal Data Protection Act, 2023 establishes requirements around lawful processing of digital personal data, notice and consent, together with rights and obligations for relevant parties. The Digital Personal Data Protection Rules, 2025 have also been issued.
1. Information We Collect
Depending on how you interact with us, we may collect:
Personal Information
- Name
- Email address
- Mobile number
- Address
- City/state
- Date of birth, where necessary for a specific program
- Educational information
- Professional information
- Course preferences
Registration and Transaction Information
When you purchase a course or register for an event, we may collect:
- Course/program selected
- Registration details
- Payment status
- Transaction reference
- Invoice information
Payment card, UPI or banking credentials may be processed directly by third-party payment providers. We generally do not need to store complete payment-card credentials.
Technical Information
When you visit our website, certain technical information may be automatically collected, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Approximate usage information
- Cookies and similar technologies
2. How We Use Your Information
We may use personal information to:
- Process course registrations.
- Provide training and educational services.
- Respond to enquiries.
- Provide customer support.
- Process payments.
- Send registration confirmations.
- Communicate schedule or venue changes.
- Provide course-related information.
- Provide career guidance.
- Improve our courses and website.
- Understand website usage.
- Prevent fraud and misuse.
- Maintain business and transaction records.
- Comply with legal obligations.
- Send promotional communications where permitted and appropriate.
3. Marketing Communications
If you provide your contact information for an enquiry, registration or marketing purpose, we may contact you regarding:
- Courses
- Workshops
- Events
- Career programs
- Offers
- New learning opportunities
- Skill-development programs
Where required, we will seek appropriate consent for marketing communications.
You may request that we stop promotional communications by contacting:
You may also use an unsubscribe option where one is provided.
4. Cookies
Our website may use cookies and similar technologies to:
- Keep the website functioning.
- Remember preferences.
- Understand website traffic.
- Improve user experience.
- Measure marketing performance.
- Support advertising or remarketing, where applicable.
You may be able to control cookies through your browser settings.
Disabling certain cookies may affect website functionality.
5. Third-Party Service Providers
We may use trusted third-party service providers for functions such as:
- Website hosting
- Payment processing
- Email delivery
- WhatsApp/business communication
- CRM
- Analytics
- Advertising
- Learning management
- Video conferencing
- Customer support
These providers may process information on our behalf or independently under their applicable terms and privacy policies.
6. Payment Information
When you make a payment, payment information may be processed by third-party payment gateways.
SkillNexa does not generally request or store your complete:
- Credit card number
- Debit card number
- Banking password
- UPI PIN
You should never share your banking password, OTP, UPI PIN or payment authentication credentials with SkillNexa staff.
7. Sharing of Personal Information
We may disclose personal information where reasonably necessary to:
- Provide our Services.
- Process payments.
- Deliver courses.
- Provide customer support.
- Operate our website.
- Manage communications.
- Comply with legal obligations.
- Protect our legal rights.
- Prevent fraud or misuse.
- Respond to lawful requests from competent authorities.
We do not intend to sell your personal information as a standalone commercial asset.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:
- Providing Services
- Maintaining business records
- Accounting and taxation
- Resolving disputes
- Preventing fraud
- Meeting legal requirements
When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to legal and operational requirements.
9. Data Security
We use reasonable technical and organisational measures designed to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Your Rights
Subject to applicable law, you may have rights relating to your personal data, including rights concerning:
- Access to information about processing.
- Correction of inaccurate information.
- Updating personal information.
- Withdrawal of consent where processing is based on consent.
- Deletion/erasure where applicable.
- Grievance redressal.
- Other rights provided by applicable data-protection law.
Requests may be submitted to:
We may need to verify your identity before processing certain requests.
11. Children’s Information
Our programs may be intended for students and young learners.
Where a service is directed toward children or involves processing children’s personal data, SkillNexa will take appropriate steps required under applicable law.
Parents or lawful guardians may contact us regarding a child’s personal information where legally appropriate.
12. External Links
Our website may contain links to third-party websites, social-media platforms, payment providers or other services.
SkillNexa is not responsible for the privacy practices or content of third-party websites.
We recommend reviewing the privacy policy of each third-party service you use.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The revised policy will be published on our website with an updated “Last Updated” date.
14. Grievance / Privacy Contact
For privacy questions, requests or complaints:
SkillNexa LLP
Eureka Court, F08, Pratap Nagar, Nagarjuna Nagar Colony, Ameerpet, Hyderabad, Telangana 500016
Email: info@skillnexa.net
Phone: +91 8792381090
We will review and respond to privacy-related requests within the timeframe required by applicable law.